Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Contact Information
1. Online:

For customer service issues, use our online customer inquiry form.

For information about natural gas products and services, use our marketing department inquiry form.

2. Address:

Roanoke Gas Company
P.O. Box 13007
Roanoke, VA 24030

Roanoke Gas Company
519 Kimball Ave.
Roanoke, VA 24016

3. Phone: Switchboard / Customer Service: 540-777-4GAS (4427)
Gas Leaks or Emergencies 24 hours a day: 540-777-0623
4. Fax: Customer Service Fax: 540-777-7952

Lobby Hours: M-F 8:00 a.m. - 5:00 p.m.
Call Center Hours: M-F 8:00 a.m. - 5:00 p.m.



519 Kimball Ave.




Roanoke Gas Contact Information
| Site Map
Copyright © 2003 RGC Resources, Inc.