Payments and Account Information
Making payments, getting your account balance, and billing history is now available.
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Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.
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Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.
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Contact Information
 
1. Online:

For customer service issues, use our online customer inquiry form.

For information about natural gas products and services, use our marketing department inquiry form.

 
2. Address:

Roanoke Gas Company
P.O. Box 13007
Roanoke, VA 24030

Roanoke Gas Company
519 Kimball Ave.
Roanoke, VA 24016

 
3. Phone: Switchboard / Customer Service: 540-777-4GAS (4427)
Gas Leaks or Emergencies 24 hours a day: 540-777-0623
 
4. Fax: Customer Service Fax: 540-777-7952

Lobby Hours: M-F 8:00 a.m. - 5:00 p.m.
Call Center Hours: M-F 8:00 a.m. - 5:00 p.m.

 

 

519 Kimball Ave.
540-777-4427



RGCO on NASDAQ

 

 


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