Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Contact Us

Please complete the information below with questions regarding accounts, payments, and establishing service or to enroll in a program. To report a gas leak, or any other emergency, please call (540) 777-0623. To reach Customer Service by phone please call (540) 777-4427.

(You will receive a response within one business day)

Account Number :
(If Available)
Phone Number:
Email Address:
Reason For Contacting Us:



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