Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Automatic Bank Draft

RGC Resources and its affiliates now offer Automatic Bank Drafting of your monthly bill. This service is offered to our customers as a quick and convenient way to make their monthly payment. Customers using this service do not have to write a monthly check or visit our office to make their payment.

The program works like this. On the last pay date ("due date") of your bill, the amount of your bill or the monthly budget payment will automatically be deducted from your bank account. You still receive a monthly statement. (Please note that if sufficient funds are not in your account on the date you account is drafted, you will be subject to a returned check/draft fee.)

To enroll:

Contact our Customer Service Call Center at (540) 777-4427.

You will continue to make your payment as usual until the following message is printed on your bill:

"The amount due will be transferred from your bank account. ***PLEASE DO NOT PAY***



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