RGC
Resources and its affiliates now offer Automatic Bank
Drafting of your monthly bill. This service is offered
to our customers as a quick and convenient way to make
their monthly payment. Customers using this service do
not have to write a monthly check or visit our office
to make their payment.
The
program works like this. On the last pay date ("due
date") of your bill, the amount of your bill or the
monthly budget payment will automatically be deducted
from your bank account. You still receive a monthly statement.
(Please note that if sufficient funds are not in your
account on the date you account is drafted, you will be
subject to a returned check/draft fee.)
Contact
our Customer Service Call Center at (540) 777-4427 or
complete the attached authorization form. Automatic
Bank Draft Authorization Form
Mail
the signed authorization form, along with your voided
check for a checking account transaction, or a voided
deposit slip for a savings account transaction, to Customer
Service, Roanoke Gas Company, P.O. Box 13007, Roanoke,
VA 24030.
You
will continue to make your payment as usual until the
following message is printed on your bill:
"The
amount due will be transferred from your bank account.
***PLEASE DO NOT PAY***
