Payments and Account Information
Making payments, getting your account balance, and billing history is now available.
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Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.
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Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.
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Your Meter

Roanoke Gas Co. makes every effort to read all meters on a monthly basis. However, due to inclement weather, inaccessible meters, billing cycle constraints and other unforeseen circumstances, it may be necessary to estimate your monthly usage. Estimated bills may be presented every other month and are based on previous consumption and weather factors. If you have a question or concern about your meter reading or statement, please contact our Customer Service Call Center.

Reading your own meter

Click here to learn how to read your own meter

 

 


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