Payments and Account Information
Making payments, getting your account balance, and billing history is now available.
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Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.
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Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.
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Agencies Providing Assistance

The agencies listed here provide assistance for payment of utility bills. Please contact the individual agency for further information on program requirements and qualifications. In addition, many local churches may provide limited assistance.

  • League of Older Americans (For individuals over 60 years of age)
    706 Campbell Ave. SW
    Roanoke VA 24016
    (540) 345-0451
  • Presbyterian Community Center
    1228 Jamison Ave. SE
    Roanoke VA 24013
    (540) 982-2911
  • Roanoke Area Ministries (RAM)
    824 Campbell Ave. SW
    Roanoke VA 24016
    (540) 345-8850
  • Roanoke City Social Services
    215 Church Ave SW
    Roanoke VA 24011
    (540) 853-2591
  • Roanoke County Social Services
    220 E. Main St.
    3rd Floor
    Salem VA 24153
    (540) 387-6045 or 6087
  • Salvation Army
    724 Dale Ave. SE
    Roanoke VA 24013
    (540) 343-5335

 

519 Kimball Ave.
540-777-4427



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