 |
In
Person |
Fidelity
Express Locations
In our Office Lobby
At our Office Drop Box
Bank Locations
Fidelity
Express
Roanoke
Gas has partnered with Fidelity Express to accept payments
at approved gas stations and convenience stores in the Roanoke
area.
You
can pay your gas bill at locations that are set up with
Fidelity Express payment options. For a current list of
local stores that accept payments visit their web site at
https://www.fidelityexpress.com.
- Fidelity
Express accepts payments of cash, cashier's check, or
money order.
- Your
payment will be applied to your gas account within two
business days.
Look
for the Roanoke Gas logo with the blue flame and you will
know you are in the right place.
In
our Office Lobby
Office
Hours
Our
Customer Service Call Center is open from 8:00 AM to 5:00
PM Monday through Friday. To reach customer service call
(540) 777-4427. Our main lobby is open to serve walk-in
customers from 8:00 AM to 5:00 PM Monday through Friday.
Our
emergency service line is available 24 hours a day at (540)
777-0623.
Office
Location
Our
main office is located at 519 Kimball Ave. Roanoke VA.
Directions
to the main office
At
our Office Drop Box
A
drive through payment drop box is located at our main office
at the following address.
Payments
made in the box are collected each morning and applied to
the account that day.
519
Kimball Avenue
Roanoke, VA
Directions
to the main office
Bank
Locations
You
may make your payment at Valley Bank or StellarOne.
Please remember that payments made at your local bank may
take up to ten business days to post to your account.
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