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Lost Certificates

If you have lost your share certificates, we can help replace them.

Please notify Broadridge of the loss as soon as it is discovered. We can be notified in the following ways:

  1. Access your account online via the Login button at the top of the page or investor.broadridge.comOpen in new window. Once logged in, locate your Holdings in the Account Summary section. Click the Certificated Shares link and you will see a list of your certificates. Click the “Report Lost” button next to the lost certificate(s).
  2. Contact the call center on the company-specific number and report the certificate(s) as lost.
  3. Please send a letter to Broadridge notifying us of the lost stock certificate(s). Please be sure to specify which certificate(s) are lost. Notification can be sent via fax to 1-215-553-5402 or by mail to:

Broadridge Corporate Issuer Solutions
P.O. Box 1342
Brentwood, NY 11717

Broadridge will place a “stop transfer” on the stock certificate(s) reported lost to prevent fraudulent transactions. The paperwork necessary to replace the shares represented by the stock certificates will be mailed to you. Paperwork is typically mailed out within 7-10 business days after receiving the initial request.

A surety bond may be required to replace the certificates. A surety bond is typically obtained by paying a premium to the surety company equal to 2% or 4% of the current value of the shares requiring replacement. A Lost Certificate Administrative fee will also be assessed. Broadridge will assist with obtaining a surety bond from our independent insurance provider, The Chubb Corporation, or you can secure one on your own. Once you notify us of your certificate loss, we will initiate the process for you and then ask that you finalize the paperwork and submit the appropriate payment for processing.

If you choose to obtain your own surety bond, please note the following requirements:

  • An open penalty surety bond is required.
  • Broadridge and the issuer must be listed as obligee (a person to whom another is bound by contract or other legal procedure).
  • The insurance company supplying the bond must be licensed to do business in the State of New York.
  • The Broadridge administrative fee must be submitted.

IMPORTANT: You must be able to provide the name of the security, the certificate number(s), the name of the registered owner(s), and the number of shares in all communications. Please indicate if the registered stockholder is deceased so the appropriate documents may be forwarded to you. If you do not have this information, you should call our Call Center for the client-specific contact information.

If the stock certificate(s) are located before replacement, mail or fax a signed stop-release letter to Broadridge. If the lost certificate(s) are located after replacement, remit the found stock certificate to the Transfer Agent for confiscation.

Following submission and successful processing of your lost certificate paperwork, the shares will be re-issued in the DRS book-entry form. A new stock certificate will not be automatically issued to you. Many companies no longer issue physical stock certificates. If you would like a new stock certificate issued to you, please contact us to confirm if the company issues stock certificates and to verify whether there is an additional fee for a new stock certificate.

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