Where We’re Working
Constantly upgrading for the future.
Essential infrastructure improvements will enhance safety and reliability. And as we upgrade, we will work with minimal disruptions to your neighborhood.
Maintenance Planned at Tinker Mountain Facility
Roanoke Gas Company will conduct a planned, controlled gas flare near Tinker Mountain Road, beginning Monday, May 4. The flaring is required to properly inspect a portion of the natural gas system.
Maintaining our equipment is part of providing dependable service to more than 60,000 customers across our service area. As a trusted utility provider for more than 140 years, we take that responsibility seriously.
Flaring is a well-established, industry-standard practice that is used when gas needs to be safely removed prior to inspection or maintenance.
No. Natural gas service will not be interrupted during this work.
Flaring is the controlled, intentional burn of natural gas. When used for maintenance, flaring ensures a safe, depressurized work environment.
Flaring typically produces a visible flame. This is normal and expected during the flaring process.
Yes. Roanoke Gas Company personnel will be on-site to closely monitor and manage all activity for the duration of the project.
Flaring is expected to occur during daylight hours for approximately 10 days. Personnel and equipment will remain on-site until all planned work is complete.
Gas Line Improvement Projects
Work on the Hyde Park Gas Line Improvement Project has already begun. Work in the Hunting Hills neighborhood will begin in early 2026. Customers can expect advance notice before work begins on each street, with minimal service interruptions throughout the project. Our professional crews will follow strict safety protocols, and we’ll restore all areas after construction is complete.
Hyde Park Project
Hunting Hills Project
This modernization project brings several benefits to your neighborhood. You’ll see enhanced system safety, improved service reliability, and reduced emissions through our modern infrastructure upgrades.
For additional questions, call 540-777-3801 or email marketing@roanokegas.com.
For a gas leak or other emergency, call 540-777-0623 or 911.
About Our SAVE Projects
(Steps to Advance Virginia’s Energy)
Roanoke Gas is committed to providing safe and reliable natural gas service to our customers in an environmentally friendly manner. As part of that commitment, Roanoke Gas systematically replaces older natural gas infrastructure through the State Corporation Commission approved SAVE Program. Since the Company began its renewal program in 2012, fugitive emissions have been reduced by over 70%.
In addition to reducing potential fugitive emissions, our SAVE Projects enhance safety and reliability while reducing future maintenance costs.
Roanoke Gas appreciates your understanding and cooperation as we work to improve our natural gas service. For any questions or additional information, please contact us at 540-777-3801 or marketing@roanokegas.com.
What You Need to Know
Line Markings
Line markings on the ground identify underground utilities and ensure everyone’s safety.
Work Hours
Our normal work hours are 7:00 a.m. to 5:00 p.m. Monday through Friday.
Safety
Keep children and pets away from construction areas.
Parking
Do not park in marked construction zones.
Driving
Drive carefully when in construction zones.
Traffic Direction
Follow the directions of traffic signs and crew members.