Payments and Account Information
Making payments, getting your account balance, and billing history is now available.

Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.

Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.







Payment Options


  • One Time Only Payment
  • My Online Account

Automatic Bank Draft

  • What is Automatic Bank Draft
  • How does Automatic Bank Draft work
  • Enroll in Automatic Bank Draft


  • Making a payment over the phone

In Person

  • Making payments at Fidelity Express
  • Finding a Fidelity Express location
  • Dropping your payment off at the office


  • Mailing your payment to our payment processing center



Roanoke Gas Contact Information
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