Payments and Account Information
Making payments, getting your account balance, and billing history is now available.
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Fidelity Express Now Accepts Payments
Roanoke Gas has partnered with Fidelity Express to accept payments at approved gas stations and convenience stores in the Roanoke area.
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Residential Fuel Line Protection Plan
The Roanoke Gas Company Residential Fuel Line Protection Plan (FLPP) will cover all maintenance, repairs or replacement of inside natural gas fuel lines.
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HeatShare Program

Every year hundreds of families have a difficult time paying their natural gas bills. It is especially difficult for those on a fixed income. Making a choice between putting food on the table, or keeping a house warm on a cold winter night, is a decision none of us ever want to face.

Roanoke Gas has developed a program called HeatShare to help out those families who demonstrate a true financial need. In cooperation with Roanoke Gas, the HeatShare program is administered by the Salvation Army, and your contributions are tax deductible.

For as little as $1.00 per month, you can make a difference for many families in the Roanoke Valley. The donation you make to the HeatShare program will be added to your monthly gas bill and billed over a 12-month period.

For more information call Roanoke Gas at (540) 777-4427 or complete the HeatShare form and mail it to Customer Service, Roanoke Gas Company, P.O. Box 13007, Roanoke, VA 24030.

 

 


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